Direct Register Shares from Volksbank

Updated: 4 days ago

Volksbank can DRS transfer for a €25-€30 fee. The only succesful transfer known of was done in a local branch. The same goes for a broker-to-broker transfer that is outlined at the bottom of this page.


Volksbank to Computershare Route:

Once your shares are settled in your Volksbank account:

  • You can go into your local Volksbank branch and request the transfer of shares.

  • You will need to fill in a form called "Kundenauftrag Depotübertrag Abgang". Let the Volksbank employee know this is the form you need if they are unsure.

  • Typically this form is used for broker-to-broker transfers, but it can also be applied to transferring to a transfer agent. Other brokers have asked to clarify this in an extra notes box. If one is available it would be best to include this clarification.

  • Volksbank will then pass this form to their stock department.

  • Once the request is processed by Volksbank, it should take 5-10 days for the transfer to finish.

If you don't have an existing Computershare account:

Your broker and Computershare will take care of the transfer and open a Computershare account for you. This will take another 2-3 business days.

After your shares leave your broker:

  • Now you will need to wait for the first Computershare letter to arrive.

  • This letter is the DRS Account Statement.

  • It will take another 2-4 weeks after your shares have left your broker.

  • If you don't want to wait around 4 weeks, you have a couple of options:

  • If you have transferred less than 10 shares, Computershare can give you your account number over the phone. Skipping the need for the first letter.

  • You can expedite the letter for $45 by giving payment details to Computershare over the phone. The letter will arrive within a week.

  • Computershare's non-US GME relations number is + 800-3823-3823. This number works across Europe, Hong Kong, Israel, New Zealand, and Thailand.

  • Otherwise the US toll free number is: +1 800-522-6645 and the US toll number is: +1 (201) 680 6578 (charges may apply). If you're outside of the US, you can get a free month trial with Skype to call these numbers.

  • If you don't hear any relevant options with the automated menu, you can keep pressing 0 to get through to a human.

  • If you are asked to verify your address and live outside of the US, you will have to use an ISO code instead of your country. For example, London in the UK is GB-LDN and Barcelona in Spain is ES-B. You can find your country's ISO codes through this wikipedia page.

When you have the DRS Account Statement:

  • Go to Computershare.com/us.

  • Click on “Login to Investor Center”.

  • Click on “Register Now”.

  • Make sure to select the “Holder Account Number” tab, instead of “Social Security Number”.

  • Select “I am not a U.S. Resident”.

  • Provide the Computershare account number that is on your DRS Account Statement (starts with “C”).

  • Provide your registered Zip/Postal code, and the name of the stock that you hold (GameStop).

  • Computershare will then prompt you to create your username, password and security questions.

  • Once your account is created, Computershare will send you a verification letter in the mail. This will arrive in 1 to 3 weeks.

  • If you'd like it sooner you can call Computershare and pay a $30 fee to get the verification code via email within 48 hours.

  • Computershare's non-US GME relations number is + 800-3823-3823. This number works across Europe, Hong Kong, Israel, New Zealand, and Thailand.

  • Otherwise the US toll free number is: +1 800-522-6645 and the US toll number is: +1 (201) 680 6578 (charges may apply). If you're outside of the US, you can get a free month trial with Skype to call these numbers.

  • If you don't hear any relevant options with the automated menu, you can keep pressing 0 to get through to a human.

  • If you are asked to verify your address and live outside of the US, you will have to use an ISO code instead of your country. For example, London in the UK is GB-LDN and Barcelona in Spain is ES-B. You can find your country's ISO codes through this wikipedia page.

When you receive the verification code letter:

  • Return to Computershare.com/us.

  • Click on “Login to Investor Center”.

  • Login using the username, and password you have created.

  • Then you can enter the verification code.

  • You now have full access to your Computershare account!

  • There is no more need for the verification code.

Tax Form:

At this stage it is important to verify your tax status as a non-US citizen. While logged into your account, go to the My Profile tab, then “Tax Details”. A guide on how to fill in the W-8 BEN form is linked here).


If you have an existing Computershare account:

Your broker will transfer the shares in your name. As a result, a second account may be created for you. This can be for a few reasons, such as a middle initial existing on one account, but not the other. If your name matches exactly, then the transfer will process within the normal amount of time. If not, then it will take another 2-4 weeks for the account to be made and the DRS Account Statement sent out to you.


Volksbank to IBKR Route:

Volksbank charge €25-€30 for each Basic FOP Transfer. This means each time you want to transfer a specific stock (depending on how many stocks/shares) you are charged €25-€30. A popular route has been through Interactive Brokers (IBKR), as they are available internationally and can DRS transfer for $5 (US).


The quickest way is to open an Interactive Broker account, buy a share, and request a DRS transfer (link to guide here). While you wait for your Computershare account to be set up, you can transfer your shares from Volksbank to IBKR with a Basic FOP Transfer (€25-€30 fee), then from IBKR to Computershare via DRS transfer for a $5 (US) fee.


Please Note; if you have GS2C shares, you can convert them to GME and transfer to IBKR at the same time using this guide.

How to Transfer:

Once your shares and €25-€30 are settled in Volksbank:

  • You can go into your local Volksbank branch and request the transfer of shares.

  • You will need to fill in a form called "Kundenauftrag Depotübertrag Abgang". Let the Volksbank employee know this is the form you need if they are unsure.

  • Fill in the form, and hand it in while still in the branch.

  • Volksbank will then pass this form to their stock department.


The transfer will be processed within 1-2 weeks. You may or may not be contacted by Volksbank to notify you it is complete. It's best to check your accounts for yourself and contact Volksbank again if necessary. 

After your shares reach IBKR:

Now you are able to request the DRS transfer from IBKR to Computershare. To do this you can follow our guide on how to DRS transfer from IBKR (link to IBKR guide here).

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