How to Terminate enrollment in DirectStock

If you are unsure about the difference between book and plan shares, or why some one would want to convert them please check out the DRS FAQs for some answers. If you are still unsure, please reach out to the team with any questions you may have.

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This guide breaks down, step-by-step, how you can move your plan shares to "book holdings", or "DRS holdings". If you want to go one step further and have no connection to the plan, see the How to Terminate from DirectStock guide.

 

There are 3 ways to request the conversion from "Plan" to "Book":

 

• Request the conversion over the phone with Computershare. This is the safest way if you want to ensure fractional shares are not sold. *Note - if fractional holdings are not sold or your account is enrolled in the DRIP, there is a chance that your full account may be enrolled in the DirectStock Plan. More clarification is needed from Computershare at this time.

• Request the conversion through an online inquiry with Computershare. This is the second safest way if you want to ensure fractional shares are not sold.

• Terminate the plan on the website and you can choose whether or not to cancel the auto-generated fractional sell order. However, Computershare indicates that there is no guarantee that the fractional will not be sold in the future.

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Requesting by phone:

 

Call Computershare with one of these numbers:

• Computershare's non-US GME relations number is +800-3823-3823. This number works across Europe, Hong Kong, Israel, New Zealand, and Thailand.

• Otherwise, the toll-free US number is: +1 800-522-6645 and the US toll number is: +1 (201) 680 6578 (charges may apply). If you're outside of the US, you can get a free month trial with Skype to call these numbers.

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• If you don't hear any relevant options with the automated menu, you can keep pressing 0 to get through to a human.

• Ask the representative to transfer your shares from "Plan" to "Book".

• Optional: Ask to keep 1.XX (one share plus the fractional) in the "Plan Holding". Keeping one whole share is kept in plan holdings helps prevent potential sales down the line.

• Optional: Ask to stay enrolled in the Dividend Reinvestment Plan (DRIP).

• Optional: If you had recurring purchases set up, ask to stay enrolled in the DirectStock Purchase Plan (DSPP).

 

Requesting through an online inquiry:

 

Contacting Computershare via an online inquiry can achieve the same result as the phone call, but without having to pick up the phone.

• Go to Computershare.com/us.

• Click on "Login to Investor Center."

• Login using the username, and password you have created.

• Select "Help" from the menu on mobile, or from the top of the page on your desktop.

• Scroll down to "Contact Us" and click on the "Get Started" button beneath it.

• Expand the "Send an online inquiry" box and fill in the following details:

  • Category: Other​.

  • Inquiry Topic: Switch plan shares to book.

  • Registered holder name: Your full name.

  • Check the box "Contact name same as registered holder name."

  • Ticker symbol or company name: GME - GameStop Corp.

  • Account number: Your Computershare Account number (starts with a C000).

  • Mailing address: Your home address as it's registered with Computershare.

  • ZIP code: The ZIP/postal code of your home address.

  • Former mailing address (If less than 3 years) & Former ZIP code: You can leave this blank unless you moved address in the last 3 years.

  • Inquiry details: This is where you make the request. For example: "Please transfer XXX plan shares to book. Thank you!"

  • Optional: also ask to Leave 1.XX (one share plus the fractional) in plan and stay enrolled in the DRIP (and DSPP if you had recurring investments set up).

  • Click on "Send Inquiry."

• Computershare will email you to say they have received your inquiry and will follow up in the coming days.​

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Converting Plan to Book on Computershare's website:

 

Disclamer: Computershare indicates that there is no guarantee that the fractional will not be sold in the future. Investors are recommended to do this conversion when the market is closed (including pre-market and after hours, all markets must be closed), over the weekend is a great option to ensure ample time to cancel the fractional share sale. Unfortunately, there is still no guarantee. Therefore the phone call option is much more secure.

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• Go to Computershare.com/us.

• Click on "Login to Investor Center."

• Login using the username, and password you have created.

• Click on "Portfolio."

• On the next page, click on "View Details", then on the "Plan Holdings" row, click on "Actions", then click on "Reinvestment Options."

• On the next page, click on "Terminate", (this is just to terminate the reinvestment plan, not to terminate your positions)

• On the next page, click on "Terminate Plan" and check the box "Yes, I want to Terminate from the Plan."

• Click on "Terminate."

• Congratulations, the plan is now terminated. You can find the confirmation number on this page.

• Click on "Back to Plan Maintenance."

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Optional: cancelling the fractional sale and re-enrolling in the plan:

• On the next page, click on "Return to my Portfolio."

• Now you have to cancel the auto-generated fractional share sale order.

• On the main Computershare page, click on "Activity."

• On the next page, click on the "Pending Transactions" tab.

• Expand "GAMESTOP CORP", then click on "Actions", and click on "Cancel Transaction."

• On the next page, click on "Submit."

• The fractional share sold order is now canceled. You can find the confirmation number on this page.

• In order to check if the shares previously held in "Plan Holdings" have been correctly converted to "Book", you can click on "Portfolio", then click on "View Details."

• You should be able to see your fractional share (with one whole share to keep the plan open, 1.XXXX) in Plan Holdings and the other shares registered as Book.

 

​If you wish to continue recurring purchases, it is also important to re-enroll in the Dividend Reinvestment plan (DRIP) and DirectStock Purchase Plan (DSPP)- this also helps hold on to the fractional share. Although, there is still no guarantee it won't be sold.

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• From your Computershare portfolio, click on "Actions" next to your plan shares, and select "Reinvestment Options."

• On the next page click on "Enroll" to re-enroll in the DirectStock Plan.

• On the next page confirm your email address is correct and click on "Next."

• You will now be able to review the settings for your DirectStock Plan, and even re-apply the Recurring Investment (if you had that set up previously).

• Check the Terms and Conditions box, and then click on "Submit."

• On the next page you will see that your plan enrollment has been updated along with a confirmation number.

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You can now return to your portfolio (if you want to check your book and plan shares), or return to your plan management to make sure it's all set up correctly. You can even return to your pending transactions to triple check the fractional share sale has been cancelled.

 

You are now finished converting your plan shares to book.