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Direct Register Shares from JP Morgan Chase

Updated: Oct 21, 2023

JP Morgan Chase may or may not charge $75 for the DRS transfer (the form makes it look like there is a fee, but we've talked to people saying it's actually free). It's likely the $75 fee is for broker to broker transfers.

Once your shares are settled in JP Morgan Chase:

  • You can fill in a form and send it to them online (direct link to form here).

  • Or call JP Morgan Chase on 1-800-392-5749 (Please note, if calling on the phone you may be asked to fill out the form anyway).​

If calling on the phone:

  • Say: “I want an outbound DRS transfer of my GME shares to Computershare”.

  • If they ask you questions, or try to talk you out of it, simply repeat yourself.

  • You will then need to provide the following information:

    • Your account number.

    • Your full name.

    • Your date of birth.

    • Your home address.

    • Your SSN/Tax ID.

    • The Transfer Agent's name, DTC number, and address. In GameStop's case that's: Computershare US. DTC# 7807. Computershare Trust Company, N.A., P.O. Box 505005, Louisville, KY 40233-5005.

    • The agent should be able to take care of the rest.

If you want to fill in the form online:

Download the the form here. You will need to provide the following information:

  • Your full name, and account number (at the top of each page).

  • Check the box "Same Name" to transfer to yourself.

  • Then fill in your home address, and SSN/Tax ID.

  • The stock (GameStop), its CUSIP (36467W109).

  • How many shares you want to transfer.

  • Then you need to pick a payment method. You can choose to pay from your JP Morgan account, or send them a check.

  • Then sign and date just below that and you're done.

  • You don't need to fill in the notary section. That's only if you're transferring the shares to some one else.

  • Once you've filled the form out, you can send it to JP Morgan Chase by logging in and using the secure mail interface.

The transfer will take 2-5 business days to process.

If you don't have an existing Computershare account:

The broker and Computershare will take care of the transfer and open a Computershare account for you. This will take another 2-3 business days.

If you have an existing Computershare account:

Your broker will transfer the shares based on your name and address. As a result, a second account may be created for you. This can be for a few reasons, such as a middle initial existing on one account, but not the other. If your name and address match exactly, then the transfer will process within the normal amount of time. If not, then it will take another 2-3 business days.

Your broker may ask you for a Computershare account number. For security reasons it is not recommended to give this information to your broker. With Computershare accounts, the account number is the "key" that allows brokers to authorize a transfer of shares out of the DRS and back to the broker.

After your shares leave your broker:

You can wait 3-5 business days for your account statement to arrive in the mail, or you can begin your account creation early by using your SSN. Although if your name and address are entered differently to your broker it may open a second account. To open your account with your SSN:

  • Go to

  • Click on “Login to Investor Center”.

  • Click on “Register Now”.

  • Answer security questions such as Social Security number, ZIP Code, name of the stock that you hold (GameStop).

  • Computershare will then prompt you to create your username, password and security questions.

  • Once your account is created, Computershare will send you a verification letter in the mail.

You can wait 3-5 business days for the verification letter, or you can verify your identity immediately online.

To verify online, Computershare will ask some security questions based on info they take from LexisNexis. Please note, part of the process is to give a question with zero correct answers. So read the questions carefully.

When you receive the verification code letter:

  • Return to

  • Click on “Login to Investor Center”.

  • Login using the username, and password you have created.

  • Then you can enter the verification code.

  • You now have full access to your Computershare account!

  • There is no more need for the verification code.

  • We recommend you now activate your two-step verification (2FA) to improve your account security. You can set this up by going to: "My Profile", then "Account Security Preferences".

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If you have any corrections, or know of any other brokers, please let us know through the feedback page!

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