Direct Register Shares from Charles Stanley

Updated: Sep 8

Charles Stanley charges a £50 fee for each DRS transfer. This means each time you want to direct register shares of a specific stock (no matter how many shares) you are charged £50.


You can direct register shares out of a regular investment account and an ISA. Although ISA shares will lose their tax free status. Once your shares and £50 are settled in Charles Stanley, you can send them a message online.

  • Login to your Charles Stanley account.

  • Start a chat with the HelpDesk.

  • Ask for an “Outbound DRS Transfer of GME to Computershare US”.

  • Let the agent know how many shares you want to transfer.

  • The agent will ask if you're sure you want to DRS your shares.

  • Confirm you would like to do it, and the agent will handle the rest.

Charles Stanley may take a few weeks to initiate the transfer. When they do, the transfer will take 3-5 business days to process. If you're feeling uncertain you can check in with Charles Stanley by contacting them through the HelpDesk.

If you don't have an existing Computershare account:

Your broker and Computershare will take care of the transfer and open a Computershare account for you. This will take another 2-3 business days.


After your shares leave your broker:

  • Now you will need to wait for the first Computershare letter to arrive.

  • This letter is the DRS Account Statement.

  • It will take another 2-6 weeks after your shares have left your broker.

  • If you don't want to wait around 4 weeks, you have a couple of options:

  • If you have transferred less than 10 shares, Computershare can give you your account number over the phone. Skipping the need for the first letter.

  • You can expedite the letter for $45 by giving payment details to Computershare over the phone. The letter will arrive within a week.

  • Computershare's non-US GME relations number is + 800-3823-3823. This number works across Europe, Hong Kong, Israel, New Zealand, and Thailand.

  • Otherwise the US toll free number is: +1 800-522-6645 and the US toll number is: +1 (201) 680 6578 (charges may apply). If you're outside of the US, you can get a free month trial with Skype to call these numbers.

  • If you don't hear any relevant options with the automated menu, you can keep pressing 0 to get through to a human.

  • If you are asked to verify your address and live outside of the US, you will have to use an ISO code instead of your country. For example, London in the UK is GB-LDN and Barcelona in Spain is ES-B. You can find your country's ISO codes through this wikipedia page.

When you have the DRS Account Statement:

  • Go to Computershare.com/us.

  • Click on “Login to Investor Center”.

  • Click on “Register Now”.

  • Make sure to select the “Holder Account Number” tab, instead of “Social Security Number”.

  • Select “I am not a U.S. Resident”.

  • Provide the Computershare account number that is on your DRS Account Statement (starts with “C”).

  • Provide your registered Zip/Postal code, and the name of the stock that you hold (GameStop).

  • Computershare will then prompt you to create your username, password and security questions.

  • Once your account is created, Computershare will send you a verification letter in the mail. This will arrive in 1 to 3 weeks.

  • If you'd like it sooner you can call Computershare and pay a $30 fee to get the verification code via email within 48 hours.

  • Computershare's non-US GME relations number is + 800-3823-3823. This number works across Europe, Hong Kong, Israel, New Zealand, and Thailand.

  • Otherwise the toll free US number is: 800-522-6645 (if you're outside of the US, you can get a free month with Skype to call this number for free).

  • If you don't hear any relevant options with the automated menu, you can keep pressing 0 to get through to a human.

  • If you are asked to verify your address and live outside of the US, you will have to use an ISO code instead of your country. For example, London in the UK is GB-LDN and Barcelona in Spain is ES-B. You can find your country's ISO codes through this wikipedia page.

When you receive the verification code letter:

  • Return to Computershare.com/us.

  • Click on “Login to Investor Center”.

  • Login using the username, and password you have created.

  • Then you can enter the verification code.

  • You now have full access to your Computershare account!

  • There is no more need for the verification code.

Tax Form:

At this stage it is important to verify your tax status as a non-US citizen. While logged into your account, go to the My Profile tab, then “Tax Details”. A guide on how to fill in the W-8 BEN form is linked here).


If you have an existing Computershare account:

Your broker will transfer the shares in your name. As a result, a second account may be created for you. This can be for a few reasons, such as a middle initial existing on one account, but not the other. If your name matches exactly, then the transfer will process within the normal amount of time. If not, then it will take another 2-4 weeks for the account to be made and the DRS Account Statement sent out to you.

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