Direct Register Shares from Morgan Stanley

Updated: Nov 6

Once your shares are settled in Morgan Stanley, you can send them a Letter of Authorization.


The Letter of Authorization can be handwritten or typed, but it must be signed with wet ink. You can write it informally, or use the following templates: GameStop specific template, blank template for any stock.


Writing it yourself?

Be sure to include:

  • Say: “I want an outbound DRS transfer of my GME shares to Computershare”.

  • Your Morgan Stanley account number, full name, home address and SSN/Tax ID.

  • The stock (GameStop), its ticker (GME), and its CUSIP (36467W109).

  • How many shares you want to transfer.

  • The Transfer Agent's name, DTC number, and address. In GameStop's case that's: Computershare US. DTC# 7807. Computershare Trust Company, N.A., P.O. Box 505005, Louisville, KY 40233-5005.

  • Optional: Your Computershare account number (if you include this you will need a Computershare DRS Advice Report to verify).

  • Optional: If you want the shares ordered in Last In First Out (newest shares transferred first), or First In First Out (oldest shares transferred first).

  • Sign the letter with a pen and scan it in, or take a picture of it.

(Optional) How to get a DRS Advice Report

  • Go to Computershare.com/us.

  • Click on “Login to Investor Center”.

  • Login using the username, and password you have created.

  • Click on "Documents" on the top menu.

  • Select GameStop Corp.

  • Make sure it says “DRS Advice” under the “Type” column and click on the “View PDF” button.

  • Right click on the document and click “Save Page As” and make sure it saves as a PDF file.

  • Alternatively you can click on the print icon in the top right of the page, and from the printer drop down menu select “Save to PDF” then click “Save”​​.

Sending the Letter of Authorization:

  • With your Letter of Authorization complete write an email to Morgan Stanley at msvaclientemail@morganstanley.com.

  • For the subject write: "Outbound DRS transfer request (your Morgan Stanley account number).

  • For the message write: “I would like an outbound DRS transfer of my GME to Computershare, as detailed in the attached Letter of Authorization”.

  • Attach the Letter of Authorization.

  • If you're transferring to an existing account, be sure to attach your Computershare DRS Advice Report.

  • Click on "Send".

The transfer will take 3-5 business days to process. If you're feeling uncertain you can check in with Morgan Stanley by calling them on 1 (888) 454-3965.


If you don't have an existing Computershare account:

The broker and Computershare will take care of the transfer and open a Computershare account for you. This will take another 2-3 business days.

If you have an existing Computershare account:

Your broker will transfer the shares based on your name and address as it's written on the DRS Advice Report. As a result, a second account may be created for you. This can be for a few reasons, such as a middle initial being missed out. If your name and address match exactly, then the transfer will process within the normal amount of time. If not, then it will take another 2-3 business days.


After your shares leave your broker:

  • Go to Computershare.com/us.

  • Click on “Login to Investor Center”.

  • Click on “Register Now”.

  • Answer security questions such as Social Security number, ZIP Code, name of the stock that you hold (GameStop).

  • Computershare will then prompt you to create your username, password and security questions.

  • Once your account is created, Computershare will send you a verification letter in the mail.

You can wait 3-5 business days for the verification letter, or you can verify your identity immediately online.


To verify online, Computershare will ask some security questions based on info they take from LexisNexis. Please note, part of the process is to give a question with zero correct answers. So read the questions carefully.


When you receive the verification code letter:

  • Return to Computershare.com/us.

  • Click on “Login to Investor Center”.

  • Login using the username, and password you have created.

  • Then you can enter the verification code.

  • You now have full access to your Computershare account!

  • There is no more need for the verification code.

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