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Direct Register Shares from Ally

Updated: Oct 12, 2023

Ally charges a $115 fee to DRS transfer to Computershare, and there is a chance they will charge you $125 if the transfer is rejected. You will need to have $125 in your account before the transfer to cover the higher potential fee.

If you want to avoid these fees, you can transfer to Fidelity and then to Computershare for free (if not much less).

Fidelity Route:

Open an account with Fidelity. When it asks you how you want to fund your account, select transfer from another brokerage. Fidelity will pull your shares from Ally. This will take roughly 3 days. If you ask Fidelity, they can reimburse the $75 transfer fee. From there you can follow the Fidelity guide located here.

Ally Route:

Once your shares and $125 are settled in Ally, you can login and send them a Letter of Instruction through their Secure Email. This can be handwritten or typed, but it must be signed with wet ink. You can use the following templates: GameStop specific template, blank template for any stock.

Writing it yourself?

  • Say: “I want an outbound DRS transfer of my GME shares to Computershare”.

  • ​​Your account number, full name, phone number, SSN/Tax ID.

  • The stock (GameStop), its ticker (GME), and its CUSIP (36467W109).

  • How many shares you want to transfer.

  • The Transfer Agent's name, DTC number, and address. In GameStop's case that's: Computershare US. DTC# 7807. Computershare Trust Company, N.A., P.O. Box 505005, Louisville, KY 40233-5005.

  • Write “I agree to the $115 fee associated with this transfer, or $125 in case of rejections”.

  • Optional: If you want the shares ordered in Last In First Out (newest shares transferred first), or First In First Out (oldest shares transferred first)

With the letter complete, you can send it to Ally via fax, mail or Document Upload online.

  • Fax: 866-699-0563

  • Mail: Ally Invest, PO Box 30248, Charlotte, NC, 28230

  • Document Upload: Log in to your Ally account online and access the Document Upload service from there.

The transfer will take 5-10 business days to process once received by the transfers team, (you might want to call and check, as they take longer than other brokers).

If you don't have an existing Computershare account:

The broker and Computershare will take care of the transfer and open a Computershare account for you. This will take another 2-3 business days.

If you have an existing Computershare account:

Your broker will DRS transfer the shares based on your name and address. As a result, a second account may be created for you. This can be for a few reasons, such as a middle initial existing on one account, but not the other. If your name and address match exactly, then the transfer will process within the normal amount of time. If not, then it will take another 2-3 business days.

Your broker may ask you for a Computershare account number. For security reasons we do not recommend giving this information to your broker. With Computershare accounts, the account number is the "key" that allows brokers to authorize a transfer of shares out of the DRS and back to the broker.

After your shares leave your broker:

You can wait 3-5 business days for your account statement to arrive in the mail, or you can begin your account creation early by using your SSN. Although if your name and address are entered differently to your broker it may open a second account. To open your account with your SSN:

  • Click on “Login to Investor Center”.

  • Click on “Register Now”.

  • Answer security questions such as Social Security number, ZIP Code, name of the stock that you hold (GameStop).

  • Computershare will then prompt you to create your username, password and security questions.

  • Once your account is created, Computershare will send you a verification letter in the mail.

You can wait 3-5 business days for the verification letter, or you can verify your identity immediately online.

To verify online, Computershare will ask some security questions based on info they take from LexisNexis. Please note, part of the process is to give a question with zero correct answers. So read the questions carefully.

When you receive the verification code letter:

  • Click on “Login to Investor Center”.

  • Login using the username, and password you have created.

  • Then you can enter the verification code.

  • You now have full access to your Computershare account!

  • There is no more need for the verification code.

  • We recommend you now activate your two-step verification (2FA) to improve your account security. You can set this up by going to: "My Profile", then "Account Security Preferences".



If you have any corrections, or know of any other brokers, please let us know through the feedback page!

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